2025-03-13
If you are not satisfied with the product, you can apply for a return within 30 days of receiving it. Please ensure the product remains unused and in its original packaging.【detailed】
2025-03-13
Yes, we provide a 12-month warranty. Products that are not damaged due to human factors can be repaired or replaced free of charge.【detailed】
What should I do if I receive a defective product?
2025-03-13
If you receive a defective product, please contact customer service within 7 days of receiving it. We will provide a replacement or refund.【detailed】
Do you offer worldwide shipping?
2025-03-13
Yes, we offer worldwide shipping. Shipping costs and delivery times are shown on the checkout page.【detailed】
How long does it take to ship an order?
2025-03-13
Normally, we process and ship orders within 1-3 business days. The exact delivery time depends on your shipping address.【detailed】
What payment methods do you support?
2025-03-13
We support credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and other payment methods.【detailed】
How do I calibrate the water quality tester and soil meter?
2025-03-13
Our water quality tester and pH soil meter support calibration. Please refer to the product manual or contact customer service for a video tutorial.【detailed】
Are your products suitable for agriculture, gardening, or laboratory use?
2025-03-13
Yes, our products are suitable for home gardening, agricultural planting, hydroponics, and laboratory research.【detailed】
What indicators can your soil meter detect?
2025-03-13
Our soil meter supports measuring soil moisture, pH value, temperature, and light intensity, helping you scientifically manage soil conditions.【detailed】
What parameters can your water quality tester measure?
2025-03-13
Our water quality tester can measure TDS (Total Dissolved Solids), EC (Electrical Conductivity), pH value, and temperature. Please check the product details page for specific features.【detailed】
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